Dealing with a blocked toilet drain in Melbourne? Call Drain Fixers and we’ll sort it out!

We’re the experts when it comes to blocked toilet drain repairs. We don’t do patch-up jobs, but instead, get to the root cause of the blockage, so you don’t deal with the issue on repeat!

Don’t put up with a gurgling or overflowing toilet. Contact Drain Fixers today and we’ll get that blocked toilet drain solved, once and for all.

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George Biantes profile picture
George Biantes
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Can highly recommend all the team at Drain Fixers for their great service their expertise and their honesty.Second time I've used them and they go above and beyond.They not only do a great job but to me they take pride in doing a good job and also give great advice to help resolve any problems.thanks again
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Anton Lemieszek profile picture
Anton Lemieszek
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Very prompt, professional and great work by Louis and colleague (apologies for not remembering your name) for a successful result. All done with a minimum of fuss.
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Taso Hatzi profile picture
Taso Hatzi
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I was very happy with how efficiently the two guys went about doing the job and not damaging anything in the process.
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Evan Evagorou profile picture
Evan Evagorou
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Very professional trustworthy professionals I had doing works at my house. Highly recommend
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Peter Koiker profile picture
Peter Koiker
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Thanks for acting so promptly. We had some major problems and they were sorted very quickly. Great service from Tim, Ishka and the team.
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Dawn M profile picture
Dawn M
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We are so happy with the service provided by the Drain Fixers team!! Our family property has had recurring sewer blocks from external tree roots for decades, and we have had a terrible time with local council (who care more about saving problematic trees than keeping sewers clear and hygenic) and water infrastructure authorities to ever get a permanent solution. Even with comprehensive reports from numerous plumbing contractors (including ones chosen by the water authorities) stating the problem was not on our property and therefore should not be our responsibility or continued expense, the reports continued to be ignored for YEARS. When we noticed the drain was partially blocked again (usually at least once a year), we decided to finally take action and get CCTV evidence of the issue to provide more comprehensive proof to the authorities yet again. Based on other reviews, we contacted Tim at the Drain Fixers, who was extremely helpful, understanding, and responsive from the first phone contact. Unfortunately, he had heard of plenty of other people who had also had the same experience with councils and those responsible for sewer . The team quickly arranged for Charlie to attend and clear the partial block and then complete the CCTV process. We received proof and a full report of the issue, detailing who was responsible for payment, our repair options and recommendation, and quotes for each of the sections that fell under private and public land responsibility. They also sent the evidence and assessment to our water authority, requesting they respond and repair their portion ASAP. Due to many years of previous reports being ignored, we decided to go ahead and have the full drain pipe relined at our expense with the intention of seeking a refund from the water authority (still pending response). We figured there was no point having our section clear while the public portion was still at risk of blockage while we waited for them to respond and/or finally act. Charlie and Louis attended and completed the relining. Both were highly professional and happy to explain everything, answer questions, and left the site clean. They are both great representatives of Drain Fixers and took pride in doing a great job! It's such a relief knowing the drain will no longer block and continue to be an ongoing expense, and I don't have to worry about the sewer overflowing every time there is a heavy downpour. By the way, we still haven't had a response from the water authority...but it's worth mentioning that within a week of having our pipe relined they had to attend further down the road and unblock the pipes, so I guess they are well aware of the issue and are choosing to still offer temporary fixes. Unfortunately for our neighbours, the issue has now become their battle and expense, but I at least know our toilets will not gurgle this winter when I do a load of washing!! 🙂 Thanks again to the Drain Fixers team, I highly recommend them and can't emphasise enough the honesty and integrity they provide their customers!!
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Sarabjit Dhillon
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Exceptional service! was prompt, professional, and fixed the issue quickly. Highly recommend!" Very satisfied with the work done by drain fixers. They were knowledgeable, courteous, and efficient.More than Five stars 🌟 Lucky
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Laura Worthington profile picture
Laura Worthington
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Highly recommend - great communication, very punctual and thorough work. Cost was as stated in the initial quote - no nasty surprises. Explained everything well on the day and they even send a thorough report including the camera footage they took of the drains when finished and have an easy online payment system.
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Pete A profile picture
Pete A
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Tim and the Team from Drain Fixers were fantastic. Great service with everything clearly explained. No hidden extras and clear communication on what was required and when they would attend. The txt messages advising that they were on their way and when they expected to arrive was fantastic. The boys were polite, quiet and cleaned up after the job. Great value for money. Would highly recommend Drain Fixers to clear your drains and carry out any relining work.
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Carl profile picture
Carl
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Excellent service highly recommended, the work was done very professionally, they had no hesitation in explaining , what was being done, .... totally transparent , very professional , drain surroundings were also cleaned up.

Signs of a blocked toilet drain

Call in the professional drain repairers if:

  • Your toilet makes a gurgling noise
  • The flush is weak or slow
  • Water rises higher than normal or backs up after flushing
  • Water rises from surrounding drains (such as the shower) when you flush
  • Bad sewer smells are coming from the toilet, despite flushing
  • You unclog the toilet, but it keeps becoming blocked
  • The toilet overflows.

Blocked toilet drain pipe – Why it happens

Your toilet drain might be blocked for a range of reasons. These include:

  • An excessive amount of toilet paper has been flushed
  • Items have been flushed that shouldn’t have been (tissues, wipes, paper towels, feminine hygiene products, or other foreign objects)
  • There’s a build-up of scale or waste in the sewer pipes
  • There’s a damaged or collapsed pipe further along in the train, and the water is backing up. This could be caused by tree root intrusion, an old crumbling pipe, or damage from building works. (If you share a sewer pipe with neighbours, the damage may even be on their property.)
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Drain Fixers - How we fix blocked toilet drains

Here’s a step-by-step explanation of how we fix your blocked toilet drain.

Inspection

We assess the toilet to check what’s going on, whether it’s gurgling, has a slow flush, is backing up, or overflowing. We also check if other drains are impacted, which indicates how far into the pipe the blockage is occurring.

If it’s a recurring blocked toilet, we use CCTV drain inspection to find out what’s causing it. This involves feeding a drain camera into the pipe to locate the blockage and identify the cause (a blockage, scale, tree roots, or pipe damage).

Toilet Drain Cleaning

If appropriate, we clear any immediate obstructions using a professional plunger or toilet snake. If the problem is further along the system, we use high-pressure water jetting to dislodge waste and break up any grease or mineral build-up inside your pipes.

Robotic Cutting

If the CCTV footage showed us an obstruction, such as a tree root intruding into your sewer line, we may recommend hi-tech robotic cutting to remove it.

Pipe Relining

If the pipe needs replacing, we try to replace it from within using pipe relining. This is an effective way to build a new pipe within your old pipe, without having to dig up your backyard.

Drain Excavation and Replacement

In those rare situations where pipe relining isn’t viable, drain replacement (which involves digging) may be required. This is always treated as the last resort, and we make our best efforts to minimise the dig area.

Final Function Tests

Whichever toilet drain clearing method we use, we always finish off with a final test of your toilet. We flush it multiple times to ensure proper flow. We also check nearby drains to make certain the blockage is all clear.

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Why Choose Drain Fixers?

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    $0 Call-out Fee & Servicing Across Melbourne
    Wherever you’re located in Melbourne, our drain repair team can attend promptly to inspect your drain, and we don’t charge a call out fee.
  • check-icon
    Drain Specialists, Not General Plumbers
    We focus solely on drains, and understand common soil and drain issues in Melbourne. Our CCTV inspections, hydro jet cleaning, pipe relining and drain replacement ensure problems are fixed, not patched.
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    Cost-Effective, No-Dig Solutions
    Where possible, we avoid disruptive excavation by using pipe relining and targeted repairs, saving you time, money, and avoiding mess while restoring full pipe function quickly and efficiently.
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    Residential & Commercial Drain Services
    We deliver professional drain solutions to residential and strata properties, offices, shops, factories, restaurants, cafés, and more.
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    Tidy, Respectful Service
    We treat your property with respect, ensuring you’re prepared for the work to come, and making certain we minimise disruption and keep work areas clean before, during and after service.

Frequently Asked Questions

It certainly makes sense to try to unblock the toilet yourself, especially if the blockage is caused by overuse of toilet paper or there’s a blockage from an unflushable item. Use a plunger or toilet snake (toilet auger) for this, if you have either handy. If you manage to unblock the toilet, ensure you flush it a few times before next use.

If you remove the initial blockage, but still notice problems with the toilet drain, you might need to turn to qualified toilet drain plumbers, like Drain Fixers. We offer a range of sewer pipe services at competitive rates.

DIY methods likely won’t work if you’re dealing with a blockage further along in the sewer pipe. So call Drain Fixers if you notice that:

  • You notice ongoing sewer smells after flushing
  • Water continues to back up into the toilet bowl
  • You hear gurgling sounds from nearby drains or other toilets in the home
  • Multiple drains are affected (sink, shower, toilet).

These signs hint at a blockage at sewer level, potentially caused by pipe damage from tree roots, or heavy build-up of debris in the pipe. Our professional plumbers will need to examine the pipes with a CCTV drain camera, and potentially blast out the pipes with high-pressure hydro jetting. Sewer pipe repairs or drain replacement may also be necessary.

You don’t really need to clean out a toilet drain like you would other drains in your bathroom (like the sink and shower). A toilet drain should operate well enough with regular flushing, and ensuring that non-flushable items aren’t placed in the toilet.

If you do notice ongoing, minor slow-draining issues, you can occasionally use a toilet snake or an enzyme cleaner (preferably biodegradable) to help maintain flow. Remember, never pour boiling water into the toilet, as it can damage your pipes, and also avoid harsh chemical cleaners, as they aren’t great for the environment.