Drain Fixers are here to sort out those common sewer issues in Melbourne. Our blocked drain specialists use the latest technology to identify what’s causing your blocked drain, then we promptly sort it out.

Not sure why your drain is blocked? Our blocked drain plumbers don’t waste time on guesswork. Instead, we feed a CCTV drain camera into your drain and find out exactly what’s going on. Whether it’s a collapsed pipe or a drain that’s damaged by a tree root, our footage will show us the real cause, so there’s no time wasted on the wrong treatment for your blocked drain. After all, fixing drains can be expensive and disruptive, so finding the genuine cause and rectifying the problem so that it doesn’t repeat is essential.

Once we’ve worked out what’s going on with your blocked drain, we advise you on the best approach for sorting out the issue, then get stuck into fixing your blocked sewer.

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Drain Fixers - Sewer Pipe Relining
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 George Biantes 
 
 
 
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Can highly recommend all the team at Drain Fixers for their great service their expertise and their honesty.Second time I've used them and they go above and beyond.They not only do a great job but to me they take pride in doing a good job and also give great advice to help resolve any problems.thanks again
  
 
  
 
 
 
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 Anton Lemieszek 
 
 
 
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Very prompt, professional and great work by Louis and colleague (apologies  for not  remembering your name) for a successful result. All done with a minimum of fuss.
  
 
  
 
 
 
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 Taso Hatzi 
 
 
 
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I was very happy with how efficiently the two guys went about doing the job and not damaging anything in the process.
  
 
  
 
 
 
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 Evan Evagorou 
 
 
 
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Very professional trustworthy professionals I had doing works at my house. Highly recommend
  
 
  
 
 
 
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 Peter Koiker 
 
 
 
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Thanks for acting so promptly. We had some major problems and they were sorted very quickly. Great service from Tim, Ishka and the team.
  
 
  
 
 
 
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 Dawn M profile picture 
 
 
 Dawn M 
 
 
 
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We are so happy with the service provided by the Drain Fixers team!! Our family property has had recurring sewer blocks from external tree roots for decades, and we have had a terrible time with local council (who care more about saving problematic trees than keeping sewers clear and hygenic) and water infrastructure authorities to ever get a permanent solution. Even with comprehensive reports from numerous plumbing contractors (including ones chosen by the water authorities) stating the problem was not on our property and therefore should not be our responsibility or continued expense, the reports continued to be ignored for YEARS. When we noticed the drain was partially blocked again (usually at least once a year), we decided to finally take action and get CCTV evidence of the issue to provide more comprehensive proof to the authorities yet again.  Based on other reviews, we contacted Tim at the Drain Fixers, who was extremely helpful, understanding, and responsive from the first phone contact. Unfortunately, he had heard of plenty of other people who had also had the same experience with councils and those responsible for sewer .  The team quickly arranged for Charlie to attend and clear the partial block and then complete the CCTV process. We received proof and a full report of the issue, detailing who was responsible for payment, our repair options and recommendation, and quotes for each of the sections that fell under private and public land responsibility. They also sent the evidence and assessment to our water authority, requesting they respond and repair their portion ASAP.  Due to many years of previous reports being ignored, we decided to go ahead and have the full drain pipe relined at our expense with the intention of seeking a refund from the water authority (still pending response). We figured there was no point having our section clear while the public portion was still at risk of blockage while we waited for them to respond and/or finally act.  Charlie and Louis attended and completed the relining. Both were highly professional and happy to explain everything, answer questions, and left the site clean.  They are both great representatives of Drain Fixers and took pride in doing a great job! It's such a relief knowing the drain will no longer block and continue to be an ongoing expense, and I don't have to worry about the sewer overflowing every time there is a heavy downpour.  By the way, we still haven't had a response from the water authority...but it's worth mentioning that within a week of having our pipe relined they had to attend further down the road and unblock the pipes, so I guess they are well aware of the issue and are choosing to still offer temporary fixes. Unfortunately for our neighbours, the issue has now become their battle and expense, but I at least know our toilets will not gurgle this winter when I do a load of washing!! 🙂  Thanks again to the Drain Fixers team, I highly recommend them and can't emphasise enough the honesty and integrity they provide their customers!!
  
 
  
 
 
 
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 Sarabjit Dhillon 
 
 
 
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Exceptional service! was prompt, professional, and fixed the issue quickly. Highly recommend!" Very satisfied with the work done by drain fixers. They were knowledgeable, courteous, and efficient.More than Five stars 🌟 Lucky
  
 
  
 
 
 
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 Laura Worthington profile picture 
 
 
 Laura Worthington 
 
 
 
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Highly recommend - great communication, very punctual and thorough work. Cost was as stated in the initial quote - no nasty surprises. Explained everything well on the day and they even send a thorough report including the camera footage they took of the drains when finished and have an easy online payment system.
  
 
  
 
 
 
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 Pete A profile picture 
 
 
 Pete A 
 
 
 
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Tim and the Team from Drain Fixers were fantastic.  Great service with everything clearly explained.  No hidden extras and clear communication on what was required and when they would attend.  The txt messages advising that they were on their way and when they expected to arrive was fantastic.  The boys were polite, quiet and cleaned up after the job.  Great value for money.  Would highly recommend Drain Fixers to clear your drains and carry out any relining work.
  
 
  
 
 
 
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 Carl profile picture 
 
 
 Carl 
 
 
 
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Excellent service highly recommended, the work was done very professionally, they had no hesitation in explaining , what was being done, .... totally transparent , very professional , drain surroundings were also cleaned up.

What’s Causing Your Sewer Blockage?

Blocked drains in Melbourne are a common occurrence. Their causes include:

  • Old, broken pipes
    Plenty of Melbourne properties still have aged terracotta pipes. Naturally, they shift, crack, and collapse over time, and this leads to blockages.
  • Tree roots
    The trees in Melbourne are an absolute treasure, but their roots do our drains no favours. To help homeowners manage their landscape safely, we recommend reviewing the Melbourne Water tree root intrusion resources to choose species that won’t compromise your assets. Mature trees, in particular, are often responsible for cracking clay sewer pipes. So if you live in one of Melbourne’s leafy suburbs and are having drain problems, tree roots might be the cause.
  • Landscaping debris
    Just had some work done on your home or garden? Debris from the work might be blocking your drains. Tree bark, mud, sand, leaves and other garden waste commonly block up outdoor drains, in particular during autumn and spring.
  • Household rubbish and grease
    Plenty of things aren’t meant to go down the drain, including sanitary items, tissues, nappies, and wet wipes (even if they say they’re ‘flushable’). In addition, kitchen waste that goes down the kitchen sink (cooking oil and food scraps) can slowly block drains.And then there’s the bathroom. Human or pet hair combined with soap scum can bind together to form clumps, which can clog up your drains. Ever heard of a fatberg? Look it up!
  • Heavy rainfall and stormwater overload
    A sudden downpour can challenge a partially or fully blocked drain. So if a drain is clogged with leaves (common in Melbourne streets) or other debris, it’s susceptible to blocking.

How we solve your blocked drain

Once our CCTV drain camera inspection identifies the cause of your sewer blockage, we move on to treatment. If it’s just a blockage issue, we thoroughly clean out your blocked drains using high-pressure hydro jet drain cleaning, or other appropriate methods. (Removing debris and fat in your drain regularly is a great way to maintain your drains and prevent larger-scale problems. It’s especially recommended for strata properties, in particular.)

Note that, unless we uncover actual damage to your sewer pipes, then we don’t need to do any digging whatsoever, which is great news, as excavation equals disruption.

If we do see an obstruction in your drain that the water blasting couldn’t remove, we’ll discuss with you the option of robotic cutting, which can cut through obstructions in your drain, like tree roots and other foreign objects.

Alternatively, if the CCTV showed us a collapsed or damaged pipe, your drain might be repaired using pipe relining—a trenchless repair method that involves inserting and curing a new resin liner inside the old pipe to form a strong, long-lasting inner layer.

In a limited number of cases, drain replacement is the only viable option. If this is the case, we do our best to minimise the size of the dig area, using the knowledge we gain from our CCTV footage, and attacking the issue in the exact location.

Regular Drain Cleans with Drain Fixers

Getting a blocked drain plumber in Melbourne to regularly clean your sewer pipes is worthwhile. Even if your drains aren’t blocked, regular cleaning helps prevent the build up of debris and grease, and can help pick up on any obstructions in the drain that may become a problem further down the track. Preventative drain cleaning can mean that bigger and more expensive work down the track is avoided. Add to that, sewer drain cleaning will extend the overall lifespan of your pipework, and reduce the risk of unexpected blockages, which can be really inconvenient, (not to mention, smelly).

How often should you book in a drain clean? Most Melbourne homes would benefit from a preventative sewer pipe clean every 18–24 months. For homes with aging clay pipes, large trees, or a history of blockages, an annual clean is ideal.

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Frequently Asked Questions

See ‘What’s Causing Your Sewer Blockage’ above.

The CCTV cameras travel all the way through your drains, and get a full 360° view of your sewer pipes. They can pinpoint the exact location of problems, so that fixes can be done in exactly those areas. Sometimes, there are multiple locations requiring repair, especially if the drains are ageing.

For regular homes, a clean every 18-24 months is wise.

If you live in a strata building, you should expect your strata managing agent will arrange annual drain cleans.

If you have a shared or connecting sewer line, or your drain feeds into your neighbour’s drain, (which is commonly the case in terraced or older homes), then a blockage on your side could impact their drain. In addition, if debris, grease, wipes etc. from your home ends up in the shared sewer line, they might experience the blockage at their end, whilst you might not.

Add to that, tree roots on or branching out from your property could be damaging the shared sewer line.

A CCTV drain inspection is the only way to be certain of what’s causing the blockage. Once the cause is identified, and it’s clear which property the blockage is located on, then you can start tackling the problem.

It’s best to take a cooperative approach with your neighbour. If you aren’t sure what to do, getting advice from your local council is recommended.

It depends where the blockage is located and whose pipes are impacted.

  1. Private Pipes on Your Property
    If the blockage is found in your section of the sewer line, you’re generally responsible for the cost of both the CCTV inspection and any repair work.
  2. Private Pipes on Neighbour’s Property
    If the problem is within their pipes, your neighbour would normally cover the costs.
  3. Shared Pipes or Boundary/Party Lines
    For pipes that serve both properties or are on the boundary, costs are often shared. Councils or water authorities sometimes provide guidance on fair cost-splitting.
  4. Municipal or Council-Owned Pipes
    If the blockage is in the public sewer line, the local council or water authority usually covers the cost of clearing it.
  5. Preventative or Unrelated Work
    If a property owner chooses to have an inspection or maintenance done as a preventative measure (before any confirmed blockage), they generally pay themselves.

Note, your drain plumber is simply there to repair or unblock your drains. Issues around who is responsible for payment must be dealt with between neighbours, and with local council if required. So make sure you keep receipts of any drain clearing you pay for, so that you can sort it out with your neighbours/council. For back up material, Drain Fixers will of course provide a report that clearly shows where the drain problem is located, as well as a quote for how much repair work will cost.