A blocked drain can be a real pain to deal with. It can disrupt your daily life and cause untold damage to your home. It makes sense that you want to get everything repaired and sorted in double quick time.
However, try not to rush into hiring the first person who claims to be an expert. From ‘cowboys’ that lack experience and proper equipment, to unscrupulous companies that will force you to fork out for quick fixes that don’t last, there are a few minefields to sidestep when selecting a blocked drain specialist.
In this blog, we’ll detail how to select the right blocked drain professional in Melbourne — and spot red flags that a company might not be up to the job.
1. Do your research
Conducting some of your research will help you shortlist (and omit) blocked drain companies. You don’t have to do a deep dive into pipe repairs. The aim is to filter out unreliable operators and narrow your choices to those that appear competent and trustworthy.
Here’s what you can do to research before hiring anyone:
- Check online reviews – Look at reviews and comments from real people on Google, Facebook, and local directories to see how well the specialist delivered on its promises.
- Visit websites – Most blocked drain companies have a professional website with clear service descriptions. Be very wary of anyone without any official channels or reviews.
- Ask for recommendations – Friends and family can help by pointing you in the direction of reliable blocked drain service providers.
- Look for licenses and insurance – Make sure the specialist is properly certified and insured to carry out drain repair work.
- Compare quotes – Don’t go with the first offer you see. Compare a few different ones to find fair pricing and value.
- Fully understand services – Before finalizing your quote, make sure you understand the full scope of services and what’s included.
2. Value experience
There’s a certain level of learned knowledge and experience that a blocked drain specialist will build up after years of drain relining and repairs. A seasoned worker will know how to identify problems quickly and recommend a solution that’s exactly right for the situation at hand. When dealing with anything from tree roots or grease buildup, this level of know-how is invaluable.
That’s why it’s important to go with a company that’s been working in the sector for years. They’ll have a team of professionals who have seen everything before and know what to do in every situation. While newer businesses may offer competitive pricing, an experienced provider can save you money in the long term with higher-quality work that lasts.
3. Look for warranties and guarantees
Talk is all well and good, but can they back it up? A reputable blocked drain specialist will always stand by their work with a warranty or guarantee. This shows that they are serious about delivering top-notch services and are ready to offer advice and support after completing the job if anything goes wrong.
When dealing with blocked sewers, and damaged pipes that are integral to your plumbing system and daily routines, having a guarantee gives you much-needed peace of mind.
4. Prioritize fair and clear pricing
Nobody likes markups and hidden fees. While drain issues can be urgent, that doesn’t mean you should overpay. Some companies may try to upsell you to services you don’t need or pressure you into piling on extras on-site. This is a sign that cannot be trusted. Look for a provider that is fair and transparent, with upfront pricing that’s clear and understandable.
And try to compare quotes from multiple blocked drain service providers to make an informed decision. Reliable, high-quality repairs shouldn’t break the bank.
5. Assess their communication and service quality
How a blocked drain specialist responds when you first get in touch also reveals a lot about the quality of service and support you can expect. The following are good signs you are on the right track:
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- They respond promptly to your initial inquiry
- They ask detailed questions about your drain issues and specific situation
- They explain their process and timeline quickly
Hire the right specialist with Drain Fixers
Struggling with blocked drains in Melbourne? With a bit of research and due diligence, you can avoid costly wrong choices and select the right pipe repair company. A reliable specialist can get the job done properly and safely without trying to hike prices and push unrelated services.
Drain Fixers can prevent minor issues from turning into costly repairs. Our trusted team works fast but smart with affordable quotes and high-quality services designed to last. All backed by a price match guarantee with a 50-year warranty.
Contact us today to book your free drain inspection and quote.
